Resident resources

Everything you need while you live here

Maintenance requests, emergency instructions and checklists for move-in and move-out.

Emergency? Call right away.

For anything that could damage the home or put someone at risk, like no heat in winter, an active water leak or a sewer backup, call the phone number on your lease any time. If you don’t reach us, leave a message with your name, address and the problem, then text the same number.

Fire, gas smell, or a threat to safety? Leave the building and call 911 first.

Submit a maintenance request

For non-emergency repairs, tell us what’s going on and we’ll follow up to schedule a time.

Be specific: what, where, and when it started
Include a phone number we can text
Let us know if we may enter when you’re not home

Move-in checklist

Sign your lease and pay any amounts due before move-in
Set up electric service in your name, if not included
Set up internet
Get renter’s insurance
Complete and return the move-in condition report

Move-out checklist

Clean kitchen appliances, cabinets and the bathroom
Vacuum carpets and remove all belongings and trash
Return all keys
Send us your forwarding address

Paying rent

Your rent due date and payment options are in your lease. Questions? Send us a message.